How to fix start trial button that only works for existing members instead of redirecting non-members to signup? Answered

Hey Yall looking to see if i could get help with this problem asap. Sorry its just affecting business. I cant seem to figure out how to make it to that when a non member is trying to purchase a plan, they are redirected to the sign up page. It was working before, but idk what is happening. I may have changed a setting.
https://www.artisynth.com/membership/plans

The issues is that when clicking the start trial button, nothing happens unless they have a membership already.

Comments

3 comments

  • Comment author
    Tyler Bell

    that button should link to your signup page.

    After the member signs up they’ll be redirected to the checkout to purchase the plan.

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  • Comment author
    Shadi null

    Another option is to have 2 buttons there, one for people that are signed in as members and one for people that are not.
    You can make it display the correct button (depending on if the user is logged in or not) by giving the button for signed in users a custom attribute of data-ms-content="members" and the button that is for non-members the custom attribute data-ms-content="!members"

    After doing this and publishing, the visible button should corelate to your signed in status.

    You can also find a cheatsheet of custom attributes here

    Hope this is helps 🙂 Nathan Hovatter

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  • Comment author
    Nathan Hovatter

    Thank yall very much. Its working now!

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