How to handle legacy and new annual pricing plans in Webflow while maintaining existing member rates?

Abbey Burtis asked July 22, 2023 16:07

Answered

I have two plans for new members to choose from: monthly and annual
Last year, we executed a price increase for the annual plan, during which existing members stayed on the legacy pricing, while any new members would be signed up with the new price
Given this, should I plan to import both the legacy and new price annual plan to avoid billing issues? Or just the new price?

Note that the new price one should be the only one that appears on Webflow

2 comments

Duncan from Memberstack July 22, 2023 16:09

You’ll want to import the legacy and the new pricing 👍 that will prevent billing issues.

Once you import them, you can archive them on the plans page. Won’t negatively effect your members - but will remove it from the dashboard UI.

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Abbey Burtis OP July 22, 2023 16:09

Super helpful - thanks!

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