How to keep users' paid Pro features active after they cancel their account? Answered

Post author
Dean Fankhauser

Hey guys, I'm getting a lot of messages from users saying that when they cancel their account, they lose access to all Pro features, even though they have a year left or Pro. What's the best way to fix this?

Comments

2 comments

  • Comment author
    Josh Lopez

    Hey Dean Fankhauser This happens when the Cancel subscriptions immediately option in the stripe setting page is enabled.

    0
  • Comment author
    Dean Fankhauser

    Thanks so much. I've updated it.

    0

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