How to keep users' paid Pro features active after they cancel their account?

Dean Fankhauser asked July 13, 2023 10:31

Answered

Hey guys, I'm getting a lot of messages from users saying that when they cancel their account, they lose access to all Pro features, even though they have a year left or Pro. What's the best way to fix this?

2 comments

Josh Lopez July 13, 2023 10:32

Hey Dean Fankhauser This happens when the Cancel subscriptions immediately option in the stripe setting page is enabled.

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Dean Fankhauser OP July 13, 2023 10:33

Thanks so much. I've updated it.

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