Price error on checkout with custom attribute Answered

Post author
Shaunak Bhatt

Hi Once again,

We have added the custom attribute to our CTA on pricing table ( data-ms-price:update="PRICEID" ) Still we see the error price doesnt exist. So can someone help us to link it to the checkout where users can pay? 🙂

Comments

24 comments

  • Comment author
    Julian Galluzzo

    Members need to first be signed in for these prices to work, so make sure you add the redirect URL as the sign up page

    from there, it should redirect them to signup, and then immediately after redirect them to checkout

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  • Comment author
    Shaunak Bhatt

    Currently, Our userflow only allows the people who are signed up with us.
    THe pricing table can only be accessed when you are signed in. Am I missing here something?

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  • Comment author
    Julian Galluzzo

    try to change it to "price:add" instead

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  • Comment author
    Shaunak Bhatt

    When I changed it to the data-ms-price:add and click on cta of pricing table, It now redirects me to a wrong URL 😕

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  • Comment author
    Julian Galluzzo

    For me it's still showing price doesnt exist

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  • Comment author
    Shaunak Bhatt

    The pricing table can be found on the CTA under the sidebar menu option Woche 1 > Dimmschalter > bottom of the page

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  • Comment author
    Julian Galluzzo

    this is the url right? https://app-ontervent.webflow.io/free-course/preisubersicht

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  • Comment author
    Shaunak Bhatt

    Yes exactly, the link looks correct but when I click on it, I am redirected to 404 page 😦

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  • Comment author
    Julian Galluzzo

    you seem to have different buttons for mobile and for desktop, if i click it on mobile i also go to a 404

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  • Comment author
    Shaunak Bhatt

    Is there something I need to change there?

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  • Comment author
    Julian Galluzzo

    the mobile button had a URL which doesnt exist, and also doesnt have any data attributes applied

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  • Comment author
    Shaunak Bhatt

    Could you please send me the screenshot of the button you are reffering to? Am sorry for the trouble

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  • Comment author
    Julian Galluzzo

    check the navigator panel, see how there are 2 buttons and one of them is hidden?

    And no problems 🙂

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  • Comment author
    Shaunak Bhatt

    Is that navigator panel for pricing table page? 😊

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  • Comment author
    Julian Galluzzo

    yeah it is, if you click the button it should open to that part in the navigator

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  • Comment author
    Shaunak Bhatt

    Actually its not needed. So we just need the CTA to be linked 😀

    This is how our memberstack look like

    We have not added any redirects yet.

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  • Comment author
    Julian Galluzzo

    for me, the basic plan button on desktop works perfect but the others dont

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  • Comment author
    Shaunak Bhatt

    If its not too much efforts, Can you share the video recording so I can see it once? 🙂

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  • Comment author
    Julian Galluzzo

    https://www.loom.com/share/a0b610275cec4f3e94f36994ae0c225b

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  • Comment author
    Shaunak Bhatt

    I also, changed custom ID for all buttons, But still It doesn't work from my cellphone sadly 😕

    Could you please confirm if it works from your end please 🙂

    I mean the new buttons with the new value

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  • Comment author
    Julian Galluzzo

    for me still nothing works besides basic plan on desktop

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  • Comment author
    Shaunak Bhatt

    Is there any way to resolve this issue? 😕

    As we are shifting from WordPress to Memberstack it is very new for us

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  • Comment author
    Julian Galluzzo

    Heres what i would do:

    1. Remove the mobile buttons
    2. Make the desktop buttons show up on all breakpoints
    3. Remove all IDs from the buttons
    4. Delete and re-add all of the custom price attributes - since the first one is working, im guessing there is some mistake with the attribute
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  • Comment author
    Shaunak Bhatt

    Okay sure, I'll try these out and let you know if there's anything 🙂

    THank you so much for your support!!

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