How to efficiently migrate from Memberstack 1.0 to 2.0 while addressing import time, passwords, and plan changes? Answered

Post author
PieBlc12

Hello,

We are in the process of migrating from MS 1.0 to 2.0.

We have tried an import with 6500 free members and the import seems to be long.

Is this normal? What to do please?

Thank you very much!!!

Comments

11 comments

  • Comment author
    Tyler Bell

    Hey Alex, the import process can take a bit of time.

    Typically it can import 60 - 100 members per minute. So based on 6500 member it could take upwards of 1hr 48mins.

    It’s on our list to give it a speed boost 🚀

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  • Comment author
    PieBlc12

    Thanks a lot Tyler !!!!

    Another small question please Tyler Bell

    All tutorials are great to understand how to do it. This video is great : https://www.tella.tv/video/clbmlqir9005v0flc5qzi2bjw/view

    Just to be certain, after i've imported all my customers from MS 1.0 to MS 2.0, I just have to "cancel" my MS 1.0 subscription and that's it?

    I don't delete my account and my members from it? I let you manage this part?

    Thanks a lot for your answer

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  • Comment author
    Tyler Bell

    That’s correct!

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  • Comment author
    Jamie Debnam

    Hey guys, We’re migrating our first app from 1.0 to 2.0 and I’ve imported all of the members, however I’m unsure how the password situation works? Does their password carry over or do the members have to create a new password?

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  • Comment author
    Chukwudi Onyekwere

    Hi Jamie,

    The passwords are not carried over. The members would have to create a new password.

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  • Comment author
    Kash Gunaretnam

    Hi all, I'm new to Memberstack and Make. Any tips on how can change my Memberstack 1.0 plan to 2.0?

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  • Comment author
    Duncan from Memberstack

    Hey Kash 👋 You can reach out to the support team and we’ll get your subscription transferred over.
    To confirm - are you currently paying for 1.0 and you want to start paying for 2.0?

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  • Comment author
    Kash Gunaretnam

    Thank you Duncan

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  • Comment author
    Darby Rollins

    Hi - is there a simple way to upgrade from 1.0 to 2.0?

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  • Comment author
    Raquel Lopez

    Hello Darby,

    Migrating from 1.0 to 2.0 is not as straightforward as clicking a button. But is not that hard either.

    You can consider 1.0 and 2.0 two different systems or providers, that why you would need to move your users and plans from one platform to the other, and also adapt the code snippets from one version to the latest.

    Do you have any particular concern about any of the steps of the migration checklist?

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  • Comment author
    Darby Rollins

    Hi Raquel Lopez thank you, let me look into this checklist with my team and get back to you if we have any questions or concerns.

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