How to avoid extra login for Integrated applications Planned

Post author
Daniel Moenga

Hey everyone!
I've got a question about making our Memberstack, Zendesk, and Auth0 SSO Integration even smoother. It's working pretty well, but there's one small hiccup - logged in users need to log in again with their Memberstack credentials on the Auth0 page before they can access the Zendesk Help Center. Bummer!

So, I'm looking for some tips on how to make Memberstack automatically pass those credentials to Zendesk via Auth0, avoiding the extra login step on the Auth0 page. Any ideas or guidance on how to do this would be super helpful!
Thanks in advance! 🙌

Comments

3 comments

  • Comment author
    Chukwudi Onyekwere

    Hi Daniel 👋,

    I hope you are doing great.
    Kindly give me some time to reach out to the Dev team.
    You would get feedback as soon as possible 🙏

    Thanks!

    0
  • Comment author
    Daniel Moenga

    Hello Chukwudi 😀

    Thanks for the response. Looking forward to hearing from the Dev Team's response.

    0
  • Comment author
    Chukwudi Onyekwere

    Hi Daniel,

    I appreciate your patience. This is the response I got:

    "This is how it works on our end too. I'm not sure there's a fix for this yet. We do have a project to look into this deeper in our roadmap but haven't started on it yet. If we can get it to work on our end we may have some info to help others. No ETA on this currently."

    I hope this helps.

    0

Please sign in to leave a comment.