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How to resolve automatic logout issues in Memberstack test mode?

I'm in Test Mode and found that a few seconds after signing up, my user is auto logged out - is this just a default setting in Test Mode?

10 comments

  • Tyler Bell
    Tyler Bell

    Hi Lakshman, that shouldn’t be happening.

    0
  • Lakshman Mody
    Lakshman Mody OP

    Somehow, other elements inhereted the "Custom attribute" of logout lololol, so whenever I clicked, the user would be logged out

    0
  • Tyler Bell
    Tyler Bell

    ahhh gotcha. Glad you figured it out!!!

    0
  • Lakshman Mody
    Lakshman Mody OP

    Is there any way to hide the "Test Mode" button on my production site besides just setting the App Domain to "Live Mode"?

    0
  • Chukwudi
    Chukwudi

    Hi Lakshman,

    If after turning it to Live mode, the test badge still shows, then it's most likely you didn't add www. to the url you used.

    Kindly prefix your live URL in the App domain with www. then save, that would take the test badge away. 🙂

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  • Josh Lopez
    Josh Lopez

    Hey Lakshman Mody

    The only way to get out of test mode is to add the domain to live mode. This is because test mode should not be used in production at all. Dont forget to update any 3rd party services like zapier and make as well when going into live mode 🙏
    https://docs.memberstack.com/hc/en-us/articles/7595262385819-Managing-Test-Mode-and-Live-Mode

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  • Lakshman Mody
    Lakshman Mody OP

    dope, thanks for letting me know!

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  • Shoval Berenshtein
    Shoval Berenshtein

    Why am I in a test mode even I paid?

    0
  • A J
    A J

    Hey Shoval Berenshtein, by default every project is in test mode in Memberstack. This helps us to test every functionality in a sandbox environment.

    In case your project is all setup and now you wish to launch it, check this video to shift to the Live mode:
    https://www.youtube.com/watch?v=zU3ycZ_qvno

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  • Shoval Berenshtein
    Shoval Berenshtein

    Amazing it's solved the problem thank you!

    0

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