Can't pass membership data to Webflow CMS Answered

Post author
Kizzle F

Hey everyone, I think this is more of a Webflow issue, but I'm posting here to see if anyone has run into it and knows how to fix it. I'm running into a weird issue where I can't pass membership data to Webflow CMS because it has new lines in it.

For context, a member signs up to my Memberstack plan and fills out a custom field, called "bio" with a summary of who they are and what they do. Naturally they add new lines in that field (bio) because it's a few paragraphs. The data is passed to my Memberstack, which I pass to Airtable and then Webflow CMS using Zapier. It passes to Airtable with no issues, but once I try to get that data into Webflow CMS I run into problems. I can't pass data with new lines regardless of the type of field I have in Webflow CMS (plain text or rich text). I've passed data with no new lines without issues, so I know the new lines are the problem. I've been troubleshooting this issue for about a day now.

UPDATE: I'm using json to send the data to Webflow CMS so in order to send new lines I need to format the string into one line and use "\n" for new lines.

Any help would be greatly appreciated!

Comments

4 comments

  • Comment author
    Chukwudi Onyekwere

    Hi Kizzle,

    I'd suggest you still let Zapier, Airtable and Webflow support know the challenge you're facing since this occurs when data is passed from Airtable to Webflow via Zapier.

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  • Comment author
    Kizzle F

    Hey Chukwudi-Onyekwere thank you for responding. I figured it out. I need to add a HTML embed in the Rich Text field and put the text with new lines in that embed for it to show up properly. Just in case someone asks in the future, here's a Webflow forum post I read about it that helped me: https://discourse.webflow.com/t/cms-api-stripping-html-embeds/118314

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  • Comment author
    Chukwudi Onyekwere

    Awesome :👍  Glad it worked for you, thanks a lot for sharing.

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  • Comment author
    Kizzle F

    No problem, thank you!

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