I deleted a customer from Stripe and when I then tried to select a plan as the member - that error message came up. Learnt my lesson there haha
How to prevent member signup errors caused by deleting Stripe customers?
I deleted a customer from Stripe and when I then tried to select a plan as the member - that error message came up. Learnt my lesson there haha
1 comment
Hey Connor, thank you for brining this up.
I can confirm that is true. The customer needs to be present in Stripe for Memberstack to update the plan. As a rule of thumb, I recommend only deleting a customer in Stripe if you absolutely have to. And it’s better if you never have to 😅
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