[Wishlist] Convert "Test mode" members into "Real" members
[This post was migrated from our old community roadmap]
1) The problem → I had a few customers signup before my membership was officially published.
2) Why is this important → Folks who signed up for "paid" membership got free access, and everyone who signed up for free and paid plans have a big test mode label on their account.
3) What's your plan B → Delete their accounts and ask them to signup agian.
4) Possible solutions we could build for you → Let me change a test members to any other plan.
Comments
6 comments
I encountered the exact same issue. I have people who signed up after I purchased the membership and because I did not know that you have to add www. in front of your URL my website was still in test mode. Now I need to go back and ask everyone to Sign up again because of a "technical error"? I'm not sure why this is not possible? I don't mind paying for this feature but please remove this limitation as this is very frustrating.
100%
I had 65 members sign up while my site was in test mode. As far as I can tell, there is no way to convert them to non-test members without deleting their accounts and asking them to make new accounts.
Memberstack has been fantastic so far but this seems like a big oversight.
Hey Issac 👋
Are these all free members? If so, you can export them and import them back in as live-mode members 👍
Most of them signed up using Google. Will they still be able to sign in using Google when I export and import them?
Honestly I have a even a bigger issue cause when I turn live mode on my zap doesn't even see the Live Mode members just those in test mode.
So I can not create an entry in webflow and each members can't have their own dashboard.
Looks like a big oversight from memberstack, did anyone had a similar issue when turning live mode that zap is not taking your users anymore?
Francesco biviano You'll need to use your "Live" mode api key in Zapier 👍
Please sign in to leave a comment.