How to refactor Crisp Chat integration code from MemberStack 1.0 to 2.0?

John Matias asked January 12, 2023 18:57

Answered

Hey team can I get a little help refactoring this code for MS2.0?

<script>
MemberStack.onReady.then(function(member) {
    var email = member["email"]
    var name = member["name"]
    if (member.loggedIn) {
      try{
        $crisp.push(["set", "user:email", [email] ])
        $crisp.push(["set", "user:nickname", [name] ])
        profitwell('start', { 'user_email': email });
      } catch(e) {
    }
  }
})
</script>

5 comments

Josh Lopez January 12, 2023 19:54

try this:

window.$memberstackDom.getCurrentMember().then((member) => {
  if (member.data) {
    // do logged in logic here
    const email = member.data.auth.email;
    const name = member.data.customFields["name"];
    try {
      $crisp.push(["set", "user:email", [email]])
      $crisp.push(["set", "user:nickname", [name]])
      profitwell('start', { 'user_email': email });
    } catch (e) {
      console.log(e);
    };
  } else {
    // do logged out logic here
  }
})

John Matias OP January 12, 2023 20:01

Thanks, Josh! I'll give it a try.

0
Zack Hakim March 01, 2023 23:11

Josh Lopez Any chance you can change this to MS 2.0 code?

<script>
MemberStack.onReady.then(function(member) {
var url = member["profile-url"]
var els = Array.from(document.querySelectorAll("[profile-url]"))
for (var el of els) {
el.href = url
}
})
</script>

0
Diana Mendez September 02, 2025 19:01

Hii!! We have been using Memberstack 1.0 and Crisp Chat and it worked perfect... now with 2.0 we haven't being able to integrated them... Does someone know if it is supported by 2.0? thanks!

0
Raquel Lopez September 02, 2025 19:02
Hi,
Can you show what errors you're presenting? or share a link to your test site to take a look at the issue? If you are using a custom code script to send the member email to the chat, you'll need to adapt it to version 2.0, because the member object has changed...

According to the docs, if you want to send a member email to the chat, you can use this snippet. If you're not sending any other member data, then crisp should work, because it would not depend on Memberstack to work
```
    function init() {
        const currentUser = JSON.parse(localStorage.getItem("_ms-mem"));

        if (currentUser) {
            const email = currentUser.auth.email
            $crisp.push(["set", "user:email", [email]]);
        }
    }

(async function () {
    if (window.$memberstackReady) {
        await init();
    } else {
        document.addEventListener("memberstack.ready", async () => {
            await init();
        })
    }
})()
```
0

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