Out of curiosity, why did y'all sunset the Circle community for memberstack? Seems like that was a valuable place for cultivating community conversation. Maybe y'all didn't have the internal capacity to moderate?
How did Memberstack decide to sunset the Circle community platform?
2 comments
Hey, Devin 👋 Thanks for asking.
A couple reasons, but these are the 3 biggest reasons:
1. The help center and community were on 2 different platforms.
2. There was no built-in system for triaging tickets in Circle.
3. And the SEO is terrible.
Once we released Memberstack 2.0, we decided to consolidate everything in Zendesk... we will never switch again 🤣 The process of switching is a nightmare.
Also, you can join our Slack community for more synchronous conversation →
https://join.slack.com/t/memberstack/shared_invite/zt-1fn3rqhap-AkjBngKYdpY0brKmr_G4rQ
Please sign in to leave a comment.