[Wishlist] [Shipped] Edit passwords via the dashboard Completed

Post author
Memberstack Team
[This post was migrated from our old community roadmap]
 
1) The problem → In the Members section of the dashboard I can only see the other credentials, but not the password. I should be able to change it directly or at least be able to access it from the dashboard itself.
2) Why is this important → I’m creating private member pages manually for specific clients (we don’t let the clients sign up, we create the account ourselves and then pass the credentials to the clients so they can log in) and I was wondering: where can I view members’ passwords?
3) What's your plan B → Ask people to manually reset their passwords.
4) Possible solutions we could build for you → Allow me to view and edit the passwords in the dashboard.

Comments

2 comments

  • Comment author
    Duncan from Memberstack
    • Edited
    • Official comment

    It is now possible to manually reset a member's password via the dashboard. 🎉🥳

    https://docs.memberstack.com/hc/en-us/articles/11819799218203-How-to-Reset-a-Member-s-Password

  • Comment author
    Ramkumar T

    Migrated from the old community forum 👇👇👇👇

    Mercadeo Brain | Mar

    Hello! I’m creating private member pages manually for specific clients (we don’t let the clients sign up, we create the account ourselves and then pass the credentials to the clients so they can log in) and I was wondering: where can I view members’ passwords? In the Members section of the dashboard I can only see the other credentials, but not the password. I should be able to change it directly or at least be able to access it from the dashboard itself. Is there any way I, as the admin, can do this?

    Thanks for your time!

    Sean |May

    Hey Duncan,

    I’d like to be able to reset (not see) a users password on the backend just in case they are having issues resetting a password with a typo or something. Then I can communicate with them by phone or in person the new password I set for them. It’s kind of like how it works as a Gmail Admin. You can always reset (but never see) a user’s password.

    Thanks!

    Ailsa Lamond | Oct

    Hi @DuncanHamra, I would really love this to be a feature too.

    I have a dashboard style member site, which I use to display brand content to specific brand ambassadors (using the membership function to control which content each ambassador can see).

    I control all aspects of the site so I need to be able to see the passwords and change them internally without having to reset.
    Would be great to get this feature added!

    Ibrahim Islam | Jan

    I think the best option is what a lot of membership sites do: never allow the site creator to see a password that the user made but allow them to manually reset the password to whatever they like and if they want, inform the client of what it is. However, you can only reset, not see the password once set by either party. This is how the membership management systems I have worked with in the past work. Thus, both you and your members have the ability to reset but neither to see. Is the suggestion understandable?

    0

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