[Wishlist] VAT policies require billing addresses / info on Past Memberstack Invoices Planned

Post author
Jayess
1) The problem → Due to VAT policies I need my old Memberstack Invoices in Stripe to add my company's billing address and some other information.
2) Why is this important → This is due to the new VAT policies
3) What's your plan B → Have Memberstack edit the pdf's for me
4) Possible solutions we could build for you → A way to add information to Stripe's old invoices.

Update: Duncan has shared this is planned, "Research is required before we can promise a delivery date. Feedback welcome 👍" 

Please upvote for progress updates

Comments

4 comments

  • Comment author
    Duncan Hamra
    • Official comment

    Hey Alexandre Gérard 👋

    I just realized I miss understood JS's original post. We did build and release the ability to collect customer billing addresses, but I'm not sure what's required to update Stripe invoices with company information retroactively... 

    Okay after some research I'm not seeing a way to retroactively update invoices in bulk. It can only be done via the API or in the dashboard on a customer-by-customer basis. https://support.stripe.com/questions/customize-invoices-in-stripe-billing

    Memberstack is potentially in a position to help with this in the future, but for now I recommend using the API or Dashboard to add your data to those invoices. I wish I had a better answer for you, but I've added this to the roadmap for now.

  • Comment author
    Alexandre Gérard

    Thanks for that ! I have the same issue. Just here to follow and afford solutions btw

    1
  • Comment author
    Jayess

    Hi all! If you've received an email update it's because you've upvoted for this feature request. We're slowly moving over our Road Map to : https://docs.memberstack.com/hc/en-us/community/posts/10634847016859-VAT-policies-require-billing-addresses-info-on-Past-Memberstack-Invoices

    Please feel free to upvote there for future progress updates 😃

    0
  • Comment author
    Josh Lopez

    Hello everyone!

    Great news! We've rolled out some exciting updates to make managing your account easier.

    🔹 Edit Billing Information: You can now conveniently update your billing details. Just head over to the "Settings" page, navigate to the "Billing" section, and click on "Manage Subscription." This will take you directly to the Stripe customer portal where you can edit your address and tax information with ease.

    🔹 Invoice Customization: Have you updated your app's name? Now, your invoices will automatically reflect this change, ensuring everything stays consistent and up-to-date.

    Please note, any update applies to future invoices only.

    Your experience matters to us, and these improvements are part of our commitment to providing you with a seamless service. If you have any questions or need assistance, feel free to reach out to our support team.

    Thank you for being a valued member of our community!

    1

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