[Wishlist] [Shipped] Allow or disallow multiple logins from the same IP address Completed
- 10 comments
1) The problem → Prevent users from sharing accounts. There's no way to do it right now.
2) Why is this important → Our income is based on the number of people who have access.
3) What's your plan B → NA
4) Possible solutions we could build for you → Give me a toggle to disable concurrent logins or a field to specify how many IP addresses may be logged in at the same time.
Great news! We added the ability to disable concurrent logins. In other words, you can now prevent members from sharing the same account.
You'll find the new setting on the settings page under the "Other" section 🙂
We'll follow up later with more documentation.
We plan to tackle this problem in 2023 👍 Please thumbs up or comments to receive notifications
Hey Matthew & Aletta Rulz! I have some good news and some bad news. The good news is any number of people may log in at the same time (even in the same account). The bad news is the number of unsuccessful login attempts allowed. If a student gets the login incorrect 3 times, (or 3 students enter the wrong details once) they will be blocked for 1 minute.
Hi Duncan. Based on my own testing, it doesn't seem to matter whether the logins are correct or incorrect. If I log in (correctly) three times, on the fourth correct attempt I am locked out for one minute. So there is no simple workaround for teachers (e.g., copy and paste the password).
Hello! Duncan, I've been having this same issue with a corporate client (same IP on a network), we have discussed it in the forum before.. I have been told in the forum and the support chat that the same IP was not a problem, but I am almost sure it is... https://community.memberstack.com/c/community-support/why-is-the-too-many-attempts-validation-message-showing-on-first-attempt?expand_comment_id=706596#notifications
Thank you for letting us know again. I can see why there was some confusion. There's nothing wrong with the IP itself, but Memberstack assumes that IP is attempting to brute force your login... hopefully we can get this fixed very soon! All of our resources are fully invested in Memberstack [https://future.memberstack.com/problems/p/memberstack-20] 2.0 right now, but this may be fixable sooner.
We are looking to offer enterprise memberships, and it's already been pointed out to us that one login is already being used for every user in an organization. Hundreds of seats...
Is there an update on how we can limit this? Thanks!
Limit number of devices per user
The problem → One user can share account credentials with unlimited number of people
Why is this important → We have business customers and our memberships are based on number of employees that can use our service, if we can not control how many users login under one account we will not be able to make different plans for different number of employees using our services
What's your plan B → no alternative solutions
Limit concurrent logins
The problem → Members are able to share accounts with an unlimited number of friends/family/random strangers on the internet without any consequences.
Why is this important → This has an obvious impact on revenue & sign-ups.
What's your plan B → NA 👎
Multiple Login from Same IP Address
The problem → I have students who all need to be able to log in within the same timeframe. Since each student shares the same IP on a network, a maximum of 3 people can sign in at once before there is a 1 minute lock placed on login. In a class of 30 students, it would take 10 minutes to log my class in.
Why is this important → Every minute is precious in a classroom. If I have to spend 10 minutes just getting everyone logged in, it wastes so much time.
What's your plan B → N/A
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