[Wishlist] Custom checkout modal/page (not Stripe Checkout) Not planned
- 5 comments
1) The problem → The Stripe checkout modal isn't exactly what I want.
2) Why is this important → As a marketer, I want to experiment with ways to increase conversions and to offer upsells.
3) What's your plan B → Try to recreate this with custom forms on a page, but it would still lack a lot of the functionality.
4) Possible solutions we could build for you → Create multiple checkout experiences: single column modal, two column modal, page on a subdomain, snippet to embed on a page (e.g. /checkout, /thanks, /upgrade)
We do not have plans to enable a custom checkout UI outside of what Stripe already offers.
I think this is crucial to offer a more premium experience to users. Being redirected to Stripe for checkout (exactly when user is ready to purchase) really breaks the experience and trust imo.
Not sure why this is not planned.
Hey Chuck 👋 Thank you for sharing this feedback!
In our experience, the Stripe checkout UI actually converts better than the custom checkout modal we had in 1.0. Stripe is becoming more and more well-known at this point.
And to address your point that it's not clear why we don't build other options in addition to Stripe checkout → the totally transparent answer is that every new feature adds complexity and additional maintenance/testing. Building a custom checkout UI was one of our biggest regrets from Memberstack 1.0. It slowed down the release of almost every feature. And in many cases, it blocked them entirely. We could hire more engineers to manage this, but we've also learned that management is not something we enjoy or are good at. Given our starting conditions as a company using Stripe's built-in (and super solid) checkout functionality is our favourite path.
I hope that makes sense, and I totally understand that you need to make decisions that will help your business succeed 💯 I hope you'll be able to continue using Memberstack, but no hard feelings if there's not a good fit.
Custom Credit Card Form
The problem → I would like the option to add payment details on to the page itself without using the modal
Why is this important → Gives me more control over the UI, checkout flow, and marketing material visible while the member is paying
What's your plan B → Currently the only option is using the modal
Duncan Hamra Instead of having a custom check out, it would be great to allow Stripe Elements API to work with Memberstack.
This would allow more customisation of checkout and customer portal to better fit the branding
Please sign in to leave a comment.