Enable team billing (seats, licenses, users, etc.) Planned

Post author
Duncan Hamra

[This post was migrated from our old community roadmap]

1) The problem → I want a company/administrator to be able to purchase a fixed or custom number of seats for their team.
2) Why is this important → It massively increases my LTV, retention, and sales volume.
3) What will happen if this goes unsolved → I have to manage these funky workarounds with coupons and free accounts. However, those are really imperfect since the sub-accounts don't lose access when the admin stops paying. I'll likely need to use another tool or build something custom.
4) Possible solutions → Create a team management UI for admin accounts. Admin should be able to select a plan with a dynamic or pre-set number of seats, and then invite/add members via this UI. Those sub-accounts should inherit permissions from the admin account's status.

Comments

6 comments

  • Comment author
    Duncan Hamra
    • Official comment

    We would like to solve this use case in 2023. 

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  • Comment author
    Duncan Hamra

    [This post was migrated from our community Slack]

    Hi Devs, I'm attempting to implement multi-seat purchasing & team billing of my 'Pro' plan. Ideally the user would buy say 10 seats and then assign them to various email addresses of their colleagues. From reading the last bullet of the Paid Plan section here https://docs.memberstack.com/hc/en-us/articles/7384849448091 it looks like this is not supported. So 2 questions:
    1. Is it roadmapped? I have a month or two to figure this out
    2. Has anyone else tried to build this with automation? I can kind of see a way through with a lot of custom code, the MS Admin API, and the Stripe API
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  • Comment author
    Duncan Hamra

    [This post was migrated from our community forum]

    1. Please build something that lets a person register multiple members at once - with a group discount.

    2. This is important to me because we just used Memberstack for our online conference (imported registrants from another registration system) and would like to use it as our registration system for our next conference. But we want to give people a cheaper group rate if they register 3 people or more. Right now, it seems like a person can only register themselves, but companies often have one person register multiple employees on their behalf. Out of about 900 registrations at our last conference, there were about 100 group registrations.

    3. My current workaround is … I really don’t have one. I could make a “group rate” membership plan that was cheaper or provide a coupon code but I’d have now way of controlling who used it and it won’t let multiple people register at once or detect if a person is part of a group. We could also have people call us to register them individually on their behalf at a cheaper rate but we have a lot of groups register and we don’t have the staff for this.

     

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  • Comment author
    Duncan Hamra

    Hey Kevin! Thank you for this. When you say an "unlimited number of seats" do you imagine a company would would have the option to pay for an unlimited number of seats or that they could pay once for an unlimited number of seats?

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  • Comment author
    Kevin Dutra

    I think either is valid. From my personal perspective I won't be charging for seats but I do want an admin on the customer side to have the ability to manage access for their team.
    Potentially the longer term ask would be around the ability to define user roles and access controls for those users, instead of inheriting permissions from the admin account as mentioned in the initial post.

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  • Comment author
    John Matias

    I have situations where I often need to provide access to one or two additional persons at a company. For example, I have a paid "yearly member" and they ask for access for someone on their team. So I'll create the additional member manually and assign them a free membership. I then have to add notes in a few places (Stripe, my CRM, etc) as well as a calendar event so that I can check to see if the membership has been renewed and if not then I need to cancel and close the free member associated with the paid member. If I could assign the person to a free membership that expires automatically then at least I don't have to worry about that piece of the puzzle.

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